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Customer story · Salinas, CA

A website she had stopped touching, now one message away

Patty has run her family agency in Salinas for more than ten years. Now her website is finally off her plate.

PL Patty Lemus Health insurance agency · Salinas, CA
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Lemus Insurance is a family-owned health insurance agency in Salinas, California, with more than ten years of experience. Owner Patty Lemus had stopped updating her website because managing it had become a constant source of stress. We rebuilt it and took over the upkeep, and now she is just a message away from any change.

About Lemus Insurance

Patty Lemus is an insurance broker who helps families, seniors and employers in Salinas find the right coverage: Covered California individual and family plans, Medicare and group insurance.

Her team is multilingual and helps clients in English, Spanish and Portuguese, so everyone can use the language they are most comfortable with. The agency has been recognized by BusinessRate as the Best Health Insurance Agency in Salinas for its customer satisfaction.

The challenge

Keeping the website up to date was a constant source of stress for Patty. Running the agency came first, and the website kept falling behind, until she basically stopped touching it.

For an insurance agency, that matters. People comparing health plans in Salinas want to see who they will be working with, which plans you offer and that the information is current.

What we built

We rebuilt the website around the people Lemus Insurance serves. Clear pages explain Covered California individual and family plans, Medicare and group insurance, and the About page introduces Patty and her multilingual team, so visitors know who they will be talking to.

The BusinessRate recognition and the agency's carrier partners are easy to find, and asking for a free quote is one tap away on a phone. Then we took over the upkeep: hosting, updates and changes are all handled by our team.

The results

The website is no longer something Patty has to worry about. When anything needs to change, she knows she is just a message away from getting it updated, and the website stays current without her having to touch it.

In her own words: “Since I hired them, I don't have to worry about my website anymore.”

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